FAQ

Frequently Asked Question

Once you place your order, and the payment is confirmed, you will receive 2 emails from us, first one is instanly, it contains the invoice (and the logins for the trial orders), second one will be sent shortly and it will contain the login details and the instructions, if you didn’t find it in your inbox check your spam/junk folder.

However, in the rare occasion it may take up to 8 hours maximum to deliver your order.

If you placed your order, and you didn’t get the email that contain the login details in 8 hours maximum, we kindly ask you to check your spam/junk folder, if you still cannot find it, contact us via :

WhatsApp : +447765914992
Instagram : www.instagram.com/scop__tv
Email : contact@scopiptv.com

Up to 6 devices, BUT it depends on your order, when  you select the duration you want, you must select the number of connections you need.

Connection means the number of devices you can use at the same time.

Yes, we do offer refunds under certain conditions, check our refund policy page via this link : https://scopiptv.com/return-refund-policy/

You can cancel your subscription at any time. Cancelling your plan comes into effect the following month.
 

HOW TO SETUP THE IPTV ACCOUNT ON YOUR DEVICE

Setup instructions for a Samsung/LG Smart TV

Search in your TV for one of the APPs below

IPTV Smarters Pro (select Xtream codes API )

  • Click on Xtream code API (XC API)
  • Enter your infos : Name, Login, Password and URL.
  • ADD user.

Alternative apps :

  1. DUPLEX play
  2. IBO Player
  3. Flix IPTV
  4. SET IPTV
  5. ELK Player
  6. Nanomid
  7. Smart IPV (Not recommended)
  8. Smart STB (Not recommended, contact the support if you decided to use it)
  9. STB Emu (Not recommended, contact the support if you decided to use it)

Once you install one of these recommended APPs, You can use the subscription info that you received from us to log in.

In case you are facing any issues, please contact our support team on Whatsapp and they will help you set the subscription in your APP.

 

1- Download VLC ( Download URL https://www.videolan.org/vlc/index.html)

2 – Open VLC Player

3- Go to Media -> Open Network stream.

4-  Add your Subscription M3U URL we sent to you and press play.

5- Wait till all the Channels load (this may take some time)

6- In case you are facing any issues with M3U loading, please contact our support team on WhatsApp and they will help you set your subscription.

Please install one of the recommended IOS apps below:

IPTV Smarters Pro (select Xtream codes API )

  • Click on Xtream code API (XC API)
  • Enter your infos : Name, Login, Password and URL.
  • ADD user.

Alternative apps :

  1. GSE IPTV (select Xtream codes API).
  2. ELK Player.
  3. IPTVX.

Once you install one of these recommended APPs, select Xtream codes API and you can use the subscription info that you received from us to log in.

In case you are facing any issues, please contact our support team on WhatsApp and they will help you set the subscription in your APP.

Go to the Google Play store and look for one of the recommended APP’s below:

IPTV Smarters Pro (You may find it under the name smarters player lite)

    • Click on Xtream code API (XC API)
    • Enter your infos : Name, Login, Password and URL.
    • ADD user.

Alternative apps :

  1. DUPLEX play
  2. IBO Player
  3. Flix IPTV
  4. SET IPTV
  5. ELK Player
  6. Nanomid
  7. Smart IPV (Not really recommended)
  8. Smart STB (Not really recommended)
  9. STB Emu (Not really recommended)

Once you install one of these recommended APPs, You can use the subscription info that you received from us to log in.

In case you are facing any issues, please contact our support team on Whatsapp and they will help you set the subscription in your APP.

Connect MAG DEVICE to TV and Internet. Then do as follows

    1. Go to: Settings—> System Settings —> Servers—>Portals
    2. Set Portal 1: IPTV Shop
    3. Set Portal 1 URL ( see your E-mail )
    4. Set Portal 2 Name leave this empty  add this only If you order the second subscription
    5. Set Portal 2 URL leave this empty  add this only If you order the second subscription
    6. Save everything
    7. Reboot device
    8. After the box is restarted, wait until the TV screen shows the channels.

In case you are facing any issues, please contact our support team on WhatsApp and they will help you set the subscription in your APP.

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